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Understanding Your Moving Coverage
When you move, it's important to have protection for your belongings. At Can't Stop Moving, we offer different levels of coverage to ensure your items are protected in case of damage. Here’s how it works:
Basic Coverage (Released Value Protection)
- Automatically included in your move at no extra cost.
- Covers $0.60 per pound per item for any damage.
- This is the same basic coverage that all licensed movers provide.
Option 2 – $300 Deductible
- Covers repair or replacement of damaged items.
- You decide how much your belongings are worth (declared value).
- Costs $1.15 per $100 of the declared value.
- Example: If your items are worth $10,000, coverage would cost $115.
Special Note for Washington Customers
- In Washington, this is the default coverage and is included in your estimate.
- If you want to decline this or switch to another option, let us know before moving day.
Option 3 – $0 Deductible
- Covers repair or replacement of damaged items.
- You decide how much your belongings are worth (declared value).
- Costs $1.40 per $100 of the declared value.
- Example: If your items are worth $10,000, coverage would cost $140.
How to Calculate Your Coverage Cost
Option 2: Multiply your item value by 0.0115
Option 3: Multiply your item value by 0.0140
For example:
If your items are worth $20,000, Option 2 would cost $230, and Option 3 would cost $280.
Important Coverage
Rule
Per Tariff 15-C, Item 90, we assume liability based on:
The value you declare, or
Five times the net weight of your shipment (whichever is higher).
If you insure less than your total value, your coverage will only be proportional.
Example:
If your total item value is $100,000, but you insure only $25,000, you are only covered for 25% of any loss.
For full protection, we highly recommend insuring the total value of your belongings.
Items Not Covered by Valuation
Some items are not covered unless they are packed, crated, or handled by Can't Stop Moving. These include:
Unpacked or Fragile Items
- Lamps, lamp shades, mirrors, artwork, artificial plants not packed by us.
- Any glass or marble not crated or boxed by us.
Electronics & Mechanical Items
- TVs, computers, or electronics with no physical damage.
- Battery-operated items while in transit or storage.
- Audio/visual equipment with pre-existing mechanical issues.
Pre-Damaged or Delicate Items
- Furniture with loose veneer or dried-out glue.
- Pressboard or particleboard furniture.
- Items that were previously repaired or damaged.
Other Exclusions
- Missing hardware for items we did not disassemble.
- Plants (live, dried, or artificial).
- Small, loose items not boxed (e.g., keys, remote controls).
- If one item in a set is damaged, only that item is covered, not the whole set.
- Damage caused by insects, rodents, or vermin.
If you have high-value or delicate items, we recommend extra packing, crating, or full insurance coverage to ensure their safety during the move.
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